Exchange Contracts: Sale & Lease Contract
Learning hours: 100 mins
RM39.90
USD15.00
Partnership and other Contracts Applied in Islamic Finance
Learning hours: 80 mins
RM19.90
USD10.00
Rule Making Process in Islamic Law
Learning hours: 60 mins
RM19.90
USD10.00
Case Study Related to Shariah Governance
Learning hours: 60 mins
RM19.90
USD10.00
Ethics in Banking: Related Policy and Guidelines
Learning hours: 40 mins
RM19.90
USD10.00
Introduction to Muamalat Contracts in Islamic Finance
Learning hours: 35 mins
RM19.90
USD10.00
Shariah Governance
Learning hours: 35 mins
RM19.90
USD10.00
Overview of Fiqh al-Muamalat al-Maliyyah
Learning hours: 30 mins
RM19.90
USD10.00
Introduction to Shariah & Fiqh
Learning hours: 25 mins
RM19.90
USD10.00
Rule-Making Process in Modern Islamic Banking and Finance
Learning hours: 15 mins
RM19.90
USD10.00
Ethics in Islamic Finance
Learning hours: 30 mins
RM19.90
USD10.00
Malaysia Legal and Regulatory Policy for Islamic Financial Institutions
Learning hours: 80 mins
RM19.90
USD10.00
Ethics in General
Learning hours: 30 mins
RM19.90
USD10.00
Akhlaq
Learning hours: 60 mins
RM19.90
USD10.00
Total
Learning hours: 680 mins
RM298.60
USD145
TMC1: Introduction to Takaful
Learning hours: 82 mins
RM19.90
USD10.00
TMC2: The Business of Takaful
Learning hours: 60 mins
RM19.90
USD10.00
TMC3: Overview of Takaful Industry
Learning hours: 64 mins
RM19.90
USD10.00
TMC4: Principles and Development of Takaful Products
Learning hours: 66 mins
RM19.90
USD10.00
TMC5: General Takaful Products
Learning hours: 72 mins
RM19.90
USD10.00
TMC6: Family Takaful Products
Learning hours: 72 mins
RM19.90
USD10.00
TMC7: Structure of Takaful Operator
Learning hours: 60 mins
RM19.90
USD10.00
TMC8: Takaful Supervisory and Regulatory Framework
Learning hours: 106 mins
RM19.90
USD10.00
TMC9: Marketing for Takaful
Learning hours: 68 mins
RM19.90
USD10.00
TMC10: Takaful Distribution
Learning hours: 62 mins
RM19.90
USD10.00
TMC11: Customer Service for Takaful
Learning hours: 170 mins
RM29.90
USD15.00
TMC12: Financial Aspects of Takaful
Learning hours: 66 mins
RM19.90
USD10.00
TMC13: Understanding Takaful Funds
Learning hours: 76 mins
RM19.90
USD10.00
TMC14: Actuarial and Technical Basis in Takaful
Learning hours: 126 mins
RM29.90
USD15.00
TMC15: Underwriting for Takaful
Learning hours: 228 mins
RM39.90
USD15.00
TMC16: Claims for Takaful
Learning hours: 134 mins
RM29.90
USD15.00
TMC17: Retakaful
Learning hours: 76 mins
RM19.90
USD10.00
TMC18: Global Development and Opportunities for Takaful
Learning hours: 96 mins
RM19.90
USD10.00
Total
Learning hours: 1,684 mins
RM408.20
USD200
Continuous Learning Programme (CLeP) aims to promote the culture of lifelong learning. CLeP currently offers 18 e-learning topics for Takaful with all the topics being accorded with CPD points by the Malaysian Takaful Association (MTA). The content in all 18 topics are curated to raise the professional standards, level of knowledge and competency of the Takaful practitioners via the on-demand platform. Look out for other topics in the future including banking, wealth and investment management, social finance and sustainability, among others.
Acquire basic knowledge of Shariah, the requirements of Muamalat contracts and the differences between conventional and Islamic finance;
Apply various Shariah contracts commonly applied in mainstream Islamic banking products and services;
Understand the fundamental knowledge of ethics from Islamic perspective and its relation to Islamic finance;
Understand the principles of Islamic law that govern the Islamic financial system; and
Identify the basic components in contemporary Islamic finance architecture.
• Sijil Pelajaran Malaysia (SPM) / O-Level
• 10 Questions (Each Topic)
• Passing mark 60%
• Self-study
• 48 Hours (6-Month Access)
TMC 1 | Introduction to Takaful
Describe the general classification of risks as well as the Islamic perspective of risks;
Elaborate on the prohibited elements in managing risks from Islamic perspective; and
Explain how takaful developed historically and how it is a form of Shariah compliant risk management tool.
• Concept and Classification of Risks
• Risk in Islam
• Takaful as a Risk Management Tool
• Risk Management
• Historical Development of Takaful
• Prohibition of Insurance
• Comparison Between Insurance and Takaful
.
TMC 2 | The Business of Takaful
Explain the various commercial contracts used in takaful;
Identify takaful operational models and its applications; and
Assess the issues associated with takaful models.
• Commercial Contracts Used in Takaful
• Takaful Operational Models and It’s Application
• Issues Associated with Takaful Models
TMC 3 | Overview of Takaful Industry
Understand the Takaful Operator as an organisation;
Discuss the functional roles of the Takaful Operators as defined by IFSA 2013;
Comprehend the objectives of regulatory and supervisory framework in takaful business; and
Recognise the functions of the industry associations in supporting the takaful business.
• Takaful Company Organisation
• Takaful Companies as Financial Institutions
• Regulatory and Supervisory Framework for Takaful
.
TMC 4 | Principles and Development of Takaful Products
Explain the basic principles of takaful which are coherent with insurance principles;
Express the purpose, functions and roles of takaful products and services pertaining to their economic impact on individuals and businesses;
Identify distinct characteristics of general and family takaful products; and
Describe the regulatory and Shariah compliance requirements in each step of the of the product development process.
• Insurance Principles as Applied to Takaful Products
• Characteristics of General Takaful Products
• Characteristics of Family Takaful Products
• Product Development
• New Product Development Process
TMC 5 | General Takaful Products
Explain the features, characteristics, basic principles and the risks covered under general takaful; and
Elaborate each of the four (4) major classification of general takaful products and the types of coverage provided under each class of business.
• General Takaful Products
• Motor Takaful
• Fire Takaful
• Miscellaneous Takaful
• Marine and Aviation Takaful
.
TMC 6 | Family Takaful Products
Explain the features, characteristics, basic principles and the risks covered under family takaful; and
Elaborate each of the five (5) major classification of family takaful products and the types of coverage provided under each class of products.
• Family Takaful Products
• Individual Family Takaful
• Group Family Takaful
• Annuity Takaful
• Investment Linked Takaful
• Medical and Health Takaful
TMC 7 | Structure of Takaful Operator
Identify core concepts, roles and key processes of marketing in the takaful industry;
Understand the various marketing mixes to create the right takaful marketing strategy;
Appreciate the various types of distribution channels used to market takaful products; and
Align Takaful Operator’s vision and goals in the planning and designing of a customer driven marketing strategy towards maximising consumer response and enhancing competitive advantage.
• Introduction to Marketing
• Marketing Concepts
• Marketing Key Process
• Marketing Mix
• Marketing of Takaful Products
.
TMC 8 | Takaful Supervisory and Regulatory Framework
Describe the functions of Bank Negara Malaysia (BNM) in supervising the takaful industry;
Elaborate the objectives of Islamic Financial Services Act (IFSA) 2013;
Define the key guidelines of BNM as well as other relevant laws pertaining to the takaful industry; and
Expose the Shariah Governance Framework of BNM and the key challenges faced by the industry in implementing this framework.
• Bank Negara Malaysia
• Islamic Financial Services Act (IFSA) 2013
• BNM Guidelines
• Other Relevant Laws
• Shariah Governance
TMC 9 | Marketing for Takaful
Identify core concepts, roles and key processes of marketing in the takaful industry;
Understand the various marketing mixes to create the right takaful marketing strategy;
Appreciate the various types of distribution channels used to market takaful products; and
Align Takaful Operator’s vision and goals in the planning and designing of a customer driven marketing strategy towards maximising consumer response and enhancing competitive advantage.
• Introduction to Marketing
• Marketing Concepts
• Marketing Key Process
• Marketing Mix
• Marketing of Takaful Products
• Marketing Planning
.
TMC 10 | Takaful Distribution
Understand the roles played by distribution channels in the takaful industry;
Compare the characteristics between different takaful distribution channels; agents, brokers, t, financial advisers, direct marketing, and e-business; and
Identify strategic fit between takaful products and the methods they should be distributed.
• Introduction to Takaful Distribution
• Agency System
• Takaful broking
• Bancatakaful
• Financial Advisers
• Direct Marketing
• E-Business/Internet System
• Achieving Strategic Fit Between Product and Distribution
TMC 11 | Customer Service for Takaful
Familiarise with the organisational structure of customer service of a takaful company;
Clarify the staffing, positions, responsibilities, skills and level of authority of a takaful customer services to ensure efficiency of takaful business;
Elaborate the key qualities required in delivering effective customer service;
Manage problematic customers effectively to resolve misunderstanding, complaints and miscommunications;
Determine the various conservation methods to retain customers of a Takaful Operator; and
Discuss various measures to gauge customer service performance.
• Organisational Structure of Customer Service
• Creating a Customer Service Department
• Effective Customer Service
• Customer Service Process Management
• Conservation Through Communication with Participants
• Key Performance Indicators (KPIs)
.
TMC 12 | Financial Aspects of Takaful
Outline the objectives of Islamic financial accounting and reporting;
List the key transactions for accounting in a takaful company;
Describe the fundamentals of taxation and zakat in compliance with Shariah principles;
Define the regulatory solvency requirements and risk-based capital for the takaful industry; and
Identify the asset-liability matching practices with respect to family and general takaful business.
• Accounting and Reporting
• Accounting for Takaful Company
• Capital for Takaful Operation
• Taxation and Zakat
TMC 13 | Understanding Takaful Funds
Clarify the regulatory requirements for management of takaful fund;
Classify the takaful fund into shareholders’, family takaful and general takaful funds;
Define investment policies and strategies of takaful fund;
Ensure the investment activities are in compliance with Shariah principles;
Interpret the meaning of asset allocation in investment of takaful fund; and
Explain the importance of matching investments to takaful risks and exposures in asset-liability matching process.
• Regulatory Requirements
• Classification of Takaful Funds
• Strategies and Investment Policies
.
TMC 14 | Actuarial and Technical Basis in Takaful
Understand basic actuarial and technical concepts in takaful;
Recognise the concept of product pricing in relation to takaful benefits for family and general takaful;
Emphasise the importance and the need of reserving for family and general takaful; and
Define the concept of surplus and the regulatory and supervisory requirements in determining and sharing of surplus.
• Introduction to Actuarial and Technical Basis in Takaful
• Basis of Takaful Product Pricing
• Product Pricing in Family and General Takaful
• Reserving for Family and General Takaful
• Surplus Determination and Distribution
TMC 15 | Underwriting for Takaful
Understand the roles and functions of underwriting in takaful business;
Define the fundamental purpose and objectives of the underwriting policy and underwriting guidelines;
Elaborate on the underwriting process for family takaful and general takaful;
Establish control mechanisms for underwriting;
Emphasise the importance of company inter-departmental relationship in underwriting process; and
Determine the regulatory requirements for underwriting in takaful.
• Introduction to Underwriting
• Underwriting Process
• Family Takaful Underwriting Practices
• General Takaful Underwriting Practices
• Control Mechanisms for Underwriting
• Regulatory Requirements for Underwriting
.
TMC 16 | Claims for Takaful
Understand takaful claims and application of takaful principles in claims practices;
Discuss the best practices of standard operating procedures (SOP) and service level agreement (SLA) in relation to claims;
Describe the importance and purpose of claims reserving and provision;
Explain the functions of third party service providers in claims investigation; and
Identify the channels available for dispute resolution.
• Introduction to Claims
• Application of Takaful Principles in Claims Process
• Standard Operating Procedures (SOP) for Claims
• Claims Documentation and Investigation
• Claims Reserving and Provision
• Claims Rejection
• Roles of Third Party Service Providers
• Dispute Resolution in Takaful
TMC 15 | Underwriting for Takaful
Understand the roles and functions of underwriting in takaful business;
Define the fundamental purpose and objectives of the underwriting policy and underwriting guidelines;
Elaborate on the underwriting process for family takaful and general takaful;
Establish control mechanisms for underwriting;
Emphasise the importance of company inter-departmental relationship in underwriting process; and
Determine the regulatory requirements for underwriting in takaful.
• Introduction to Underwriting
• Underwriting Process
• Family Takaful Underwriting Practices
• General Takaful Underwriting Practices
• Control Mechanisms for Underwriting
• Regulatory Requirements for Underwriting
.
TMC 16 | Claims for Takaful
Understand takaful claims and application of takaful principles in claims practices;
Discuss the best practices of standard operating procedures (SOP) and service level agreement (SLA) in relation to claims;
Describe the importance and purpose of claims reserving and provision;
Explain the functions of third party service providers in claims investigation; and
Identify the channels available for dispute resolution.
• Introduction to Claims
• Application of Takaful Principles in Claims Process
• Standard Operating Procedures (SOP) for Claims
• Claims Documentation and Investigation
• Claims Reserving and Provision
• Claims Rejection
• Roles of Third Party Service Providers
• Dispute Resolution in Takaful
TMC 17 | Retakaful
Appreciate the legal and Shariah aspects of retakaful;
Understand the various types of retakaful models;
Comprehend the needs for retakaful in a takaful business; and
Describe the various types of retakaful arrangement in the industry.
• History, Philosophy and Concepts of Retakaful
• Legal and Shariah Aspects of Retakaful
• Retakaful Operational Model
• Differences Between Retakaful and Reinsurance
• Types of Retakaful
• Needs for Retakaful
.
TMC 18 | Global Development and Opportunities for Takaful
List the key contributing factors that accelerate the development of takaful;
Identify the key risks faced by the takaful industry;
Scrutinise the key differences between mutual takaful and cooperative takaful for future development;
Elaborate on the roles and functions of local and international regulatory and supervisory authorities as well as industry associations; and
Recognise the various challenges faced by the industry and understand the future trend and growth of the industry.
• Introduction
• Global Takaful Business by Region
• Standard Operating Procedures (SOP) for Claims
• Key Factors in Accelerating the Development of Takaful
• Key Risks to the Takaful Industry
• Various Structures of Takaful
• Regulatory and Supervisory Infrastructure
• Challenges of the Takaful Industry
• Takaful Trends and Growth